Luminate Web Solutions

Website / App Maintenance

Keep your product fast, secure and available — proactive maintenance, monitoring and on-demand fixes backed by SLAs.

Ops

Overview

Our maintenance service keeps websites and apps secure, performant and up-to-date. We combine proactive monitoring, scheduled maintenance and rapid incident response so your users always have a great experience.

  • Security patches & updates
  • Performance tuning & caching
  • Backups & disaster recovery
  • On-demand fixes & feature support
Maintenance illustration

Services We Provide

Pick a managed plan or choose a la carte services to match your needs.

P

Proactive Monitoring

24/7 uptime checks, synthetic transactions and alerting.

Learn more
S

Security & Patch Management

OS, framework and dependency updates with vulnerability remediation.

Learn more
P

Performance Optimization

Caching, bundle analysis and CDN tuning for faster pages.

Learn more
B

Backups & Recovery

Automated backups, tested restores and retention policies.

Learn more
B

Bug Fixes & Small Enhancements

Priority triage and fixes for production issues.

Learn more
M

Monthly Health Reports

Performance, uptime, and incident summaries with recommendations.

Learn more

SLA & Response Times

Clear SLAs so you know how fast we act when things go wrong.

Priority

24/7

Critical outages (site down, checkout broken)

Response: 15 - 60 mins

High

Business hours

Major features broken or large user impact

Response: 2 - 4 hours

Normal

Business hours

Minor bugs, content updates, routine maintenance

Response: 24 hours
Note: SLAs depend on plan selection and timezone. We provide optional 24/7 support for critical platforms.

Monitoring & Tools

We use industry-standard tooling for observability and incident management.

Uptime checks & alerts

We configure and maintain these tools, and include insights in monthly reports.

Application performance monitoring (APM)

We configure and maintain these tools, and include insights in monthly reports.

Log aggregation & search

We configure and maintain these tools, and include insights in monthly reports.

Automated backups & restores

We configure and maintain these tools, and include insights in monthly reports.

Maintenance Packages

Essential

₹8k/mo
  • Weekly backups
  • Monthly health report
  • Basic updates (non-critical)

Pro

₹25k/mo
  • 24/7 monitoring
  • Priority fixes
  • Performance tuning

Enterprise

Custom
  • Dedicated support
  • SLA & escalation
  • Monthly optimization

Want worry-free maintenance?

Book a quick call — we’ll audit your current setup and recommend a maintenance plan that fits your risk profile.

Luminate Web Solutions

© 2024-25 Luminate Web Solutions.
All rights reserved.

Quick Links

  • Home
  • About Us
  • Contact Us
  • Solutions
  • Career

Contact Info

Dubai, UAE
Hyderabad, Telangana, India

📞 +971 56 674 9492

📞 +91 720 734 7455

✉️ info@luminatewebsdl.com


Designed & Developed by Luminate Web Solutions